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Communication in Work PDF Print E-mail
Written by Maneesh   
Monday, 05 October 2009

communication and success in an organisationIn an organisation people mostly spend their working hours in a group.That is why interpersonal bonds and effective communication is the aspect that adds quality to those working hours and ultimately leading to success for the organisation.

You might have heard of noise and interference in electronic communication.Like in your am radio, you hear the sound of shells breaking since your washing machine is running.Similiar interference do occur in a team of a businees organisation.Such a noice or interference that gets in to the communication process are a curse to the business.It is normal as people are different (unique otherwise).This noise gets amplified due to the mesh of interpersonal relationships involved there.Here are different kinds of noises.

Verbal Communication - Language

It changes throughout demographics and is a constantly evolving thing.Newer words arise and media changes meanings of certain words and reinforce it back to the general public.So one person see a same word as entirely different things.Our learning and education systems also create confusion in people.These confusions reinforces and stay with them throughout their life.Communication over a foreign language means your mother tongue has blended in to the foreign languages.Hinglish (Indian English) is Hindi pronunciation interfered in english words and is what you hear in North India which is different from Chinglish spoken by the Chinese.Communication between a Chinglish guy and a Hinglish guy is truly a disaster.Some people makes noise which irritates the receivers and others talk too soft and are inaudible in a group.

Body Language - Communication without Speaking

Some handsignals are obsene for some and sacred for others.Nothing more to say on that.

Improper Hearing and Lack of Attention

Some of us are careless and doesn't notice and analyse what your collegue communicates eventhough you are gifted with a good ear.The problem is with the mind.It takes some time to read body languages and gestures.You need to get the confidence of your collegue to read his gestures well.A small wink contains a one page write up.

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Variable Reception

People respond to different messages differently.Some group decides on a self arrived shortcut or symbols which a some members cannot pickup and they are not informed about.Perceptions are something we bear from our past experiences.

Cultural Differences

Values, way of thinking, attitudes etc. varies from persons from different cultures.There is an interested situtation faced by an american manager in his indian office and his team comprising young indian executives in the movie 'OUTSOURCED'.

So scope for problems in communication are plenty.Winners find ways to tackle them.

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Last Updated ( Monday, 05 October 2009 )
 
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